Privacy Policy
Itvara Hospitality (hereinafter “Itvara”) understands the significance of customer privacy and is committed to safeguarding the confidentiality of the information provided by its customers. This privacy policy outlines the management and security measures employed by Itvara concerning the Personal Information (defined hereunder) of its customers and its subsidiaries.
This Privacy Policy applies to every customer who either purchases, intends to purchase, or inquires about any product(s) or service(s) made available by Itvara through any customer interface platform, including the mobile site, website, and offline channels, including call centers or sales channels.
For this Privacy Policy, wherever the context requires “you” or “your” shall mean the customer, the term “we”, “us”, or “our” shall mean Itvara, and Website means the website or mobile site of Itvara Hospitality.
By using or accessing the Website or any other Sales Channel(s), the customer hereby agrees with the terms mentioned in this privacy policy and the contents herein. If you disagree with the mentioned content/s, do not use or access our Website or other Sales Channel(s).
This Privacy Policy forms an integral part of the customer’s agreement with Itvara Hospitality and all capitalized terms used.
Information Provided By You:
We collect information directly from you or automatically through your use of our services. We typically collect information including name, gender, contact details, banking details, marital status, religion, age, etc.
Information Collected Automatically:
When you use our website or services, we receive and store certain information generated automatically due to your activity, such as IP address, browser type and version, geographic location, purchase history, operating system, etc. This information, in most cases, is generated using tracking technologies, including “cookies”.
Information From Other Sources:
If we receive your information from any other source(s), we may combine the information with the one that we already have.
Privacy Statement
We understand and respect the importance of the privacy of customer’s Personal Information. You will provide any kind of personal information to us in the case when we ask for it. We ask for your personal information in below-mentioned circumstances:
When you make a reservation or purchase a product from our website or through our customer service team via email, letter, fax, or phone.
When you take part in our surveys or provide us with feedback.
When you register with us for promotions.
The data we collect about you will be held under Indian law. Thus, we will protect your information from any misuse. We will not pass any information of yours to any third party. We will restrict access to any confidential information, provided by you, to our agents, employees, representatives, and advisors who need to know such information to evaluate and approve the same.
Security:
This website is secured using security measures to protect against the misuse, loss, and alteration of the information under our control. The data is protected using a firewall with access restricted only to authorized personnel.
Privacy Contact Information
Should you wish to address any question regarding any security feature of the website or if you have any concerns, questions, or comments about our privacy policy, you may contact us using the information provided below:
Phone number: +91 91236 69225
Email: [email protected]
We reserve all the rights to make changes to this policy at any time. Any changes will be posted here.